Privacy Policy

This Privacy Policy applies to all services provided by Jeff & Diane Toronto, reachable via info@jeffdianetoronto.ca.
We value your privacy and are committed to protecting your personal information. All personal data you share with us is treated confidentially and handled with care.

1. Information We Collect

We collect personal data that you provide directly when placing an order, creating an account, or contacting us. This may include:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

  • IP address and device details

  • Website activity and preferences

We only collect data that is necessary to provide a smooth and personalized shopping experience.

2. Purpose of Data Processing

Your data is processed for the following purposes:

  • Order Processing: To confirm, ship, and deliver your orders accurately and on time.

  • Customer Support: To provide assistance, answer inquiries, and handle returns or exchanges.

  • Account Management: To allow you to access your order history and saved preferences.

  • Updates & Communication: To send order updates, promotional messages, and relevant store news (only if you opt in).

  • Improvement of Services: To analyze performance and optimize the customer experience on our website.

3. Sharing Information with Third Parties

We only share your personal data with trusted third parties when it is essential for our business operations, such as:

  • Payment Providers (to process secure transactions)

  • Shipping Partners (to deliver your orders)

  • Marketing and Analytics Tools (to improve user experience and advertising relevance)

These parties are required to handle your data securely and may only use it for the agreed purpose. We do not sell your personal data to third parties.

4. Data Retention

Your personal data will be retained only as long as necessary to fulfill the purposes described above, or as required by applicable laws and regulations.
For example, order and payment data may be stored longer for legal or tax reasons.

5. Cookies

Our website uses cookies to enhance functionality, analyze visitor behavior, and support marketing efforts.
Cookies help us understand which products and pages our visitors prefer so we can continually improve the shopping experience.

You can adjust or disable cookies in your browser settings at any time. However, some features of our website may not function properly without them.

6. Your Rights

You have the following rights regarding your personal data:

  • Access – Request a copy of the personal information we hold about you.

  • Correction – Request corrections to inaccurate or incomplete information.

  • Deletion – Request that we delete your personal data (unless legally required to keep it).

  • Objection – Object to data processing for marketing or analytical purposes.

  • Portability – Request a transfer of your data to another service provider.

To exercise these rights, please contact us at info@jeffdianetoronto.ca.
We aim to respond to all valid requests within 30 days.

7. Contact Information

If you have any questions, comments, or concerns regarding this Privacy Policy, please contact us at:

Company Name: Jeff & Diane Toronto
Email: info@jeffdianetoronto.ca
Website: jeffdianetoronto.ca